Legal Information
Transparency and Trust – Learn About Our Policies and Terms
Privacy Policy
Effective Date: 12/21/2024
Elevated Comfort Dining (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you use our services and website (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
Name, email address, phone number, and event details (e.g., event date, location, and guest count).
Payment information related to deposits and booking fees.
Event Information:
Culinary preferences, dietary restrictions, and theme requests.
Details used to calculate service fees (e.g., travel reimbursement, additional add-ons).
Website Data:
Cookies and usage data for analytics and website improvements.
How We Use Your Information
To process bookings and provide personalized culinary services.
To communicate with you regarding consultations, event details, or updates.
To improve our services through analytics and feedback.
To comply with legal obligations and maintain records for tax and accounting purposes.
Data Sharing and Storage
We do not sell your information. We may share your data with trusted third parties, such as payment processors or staff hired for your event (e.g., servers or bartenders), strictly for service execution.
Your Rights
You have the right to access, correct, or request deletion of your personal information. Contact us at chef@elevatedcomfortdining.com for any privacy-related concerns.
Terms of Service
Effective Date: 12/21/2024
These Terms of Service (“Terms”) govern your use of Elevated Comfort Dining’s services and website. By booking an event or using our Services, you agree to these Terms.
Services Offered
We provide private chef services for events ranging from 2 to 20+ people, including family-style and plated dining options. Services include:
Menu planning and creation.
Culinary preparation and presentation.
Optional add-ons, such as wine pairings, extra dishes, or staff.
Booking and Payment
Booking Fee:
A $200 non-refundable deposit secures your date and time.
This fee covers consultation and menu creation.
Payment Terms:
Grocery costs are billed separately at market value.
Remaining balances (e.g., per-person menu rates, add-ons, and service fees) are due before the event date.
Service Fees:
Additional charges may apply for equipment use, cleanup, or travel beyond 1 hour one way.
Cancellation and Refund Policy
Effective Date: 12/21/2024
We strive to deliver exceptional service. However, cancellations and refunds are subject to the following terms:
Non-Refundable Booking Fee:
The $200 deposit is non-refundable.
Late Cancellation Fee:
Cancellations within 7 days of the event may incur additional charges.
Groceries and Pre-Paid Costs:
Refunds for pre-purchased ingredients or supplies are assessed individually.
Client Responsibilities
Providing accurate event details during booking.
Communicating dietary restrictions or special requests in advance.
Limitation of Liability
Elevated Comfort Dining is not responsible for any delays or disruptions caused by unforeseen circumstances (e.g., extreme weather, client delays). Our liability is limited to the fees paid for the affected services.
Cookie Policy
Effective Date: 12/21/2024
Our website uses cookies to improve user experience and analyze site traffic. By continuing to use our website, you consent to our cookie policy.
Types of Cookies
Essential Cookies:
Necessary for website functionality.
Analytics Cookies:
Used to track website usage and improve performance.
Managing Cookies
You can disable cookies in your browser settings, though this may affect website functionality.
Have questions about our policies? Feel free to Contact Us for more information.
Legal Disclaimer
The information provided on this website, including but not limited to our Privacy Policy and Terms of Service, is for general informational purposes only and may be subject to change without notice. Elevated Comfort Dining reserves the right to update or modify these policies at any time, and it is the user’s responsibility to review them periodically. Use of this website constitutes acceptance of the policies outlined herein. For further inquiries, please contact us directly.